RTC Privacy Policy
1. Introduction
Rooted Therapy Center (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our website and
use our services, including our SMS communication. Please read this Privacy Policy carefully. If you have
any questions regarding our privacy policy do reach out to us through our company email.
2. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you register on the site,
express an interest in obtaining information about us or our services, when you participate in activities on
the site, or otherwise when you contact us. The personal information we collect may include:
– Name
– Email Address
– Phone Number
– Communication preference
– Any other information you voluntarily provide
SMS Data
When you use our SMS service, we collect the phone number used to communicate
with us and the contents of the SMS messages sent between you and us. This
information is used to respond to your inquiries and provide you with information and updates about our
services.
3. How We Use Your Information
We use the information we collect in the following ways:
– To promote and coordinate therapy services
– Communicate appointment reminders via phone, email or SMS
– To operate, maintain and improve our website and service quality
– To file insurance claims and process payments
– To comply with all applicable legal obligations
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We
may share data with:
– Insurance providers and billing platforms
– Third-party service providers who may assist us in operating our website, conducting our business, or
serving our clients
– Government agencies as required by law or court order-All third-party partners sign Business Associate Agreements (BAAs) where applicable under HIPAA.
5. Data Security
We use administrative, technical, and physical security measures to help protect your
personal information. While we have taken reasonable steps to secure the personal
information you provide to us, please be aware that despite our efforts, no security
measures are perfect or impenetrable, and no method of data transmission can be
guaranteed against any interception or other type of misuse.
6. Your Privacy Rights and Choices
Depending on your location, you may have the following rights regarding your personal
information:
• The right to access: You have the right to request copies of your personal
information.
• The right to recertification: You have the right to request that we correct any
information you believe is inaccurate or complete information you believe is
incomplete.
• The right to erasure: You have the right to request that we erase your personal
data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the
processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of
your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the
data that we have collected to another organization, or directly to you, under
certain conditions.
Opt-Out: You can opt-out of receiving SMS messages from us at any time by replying
“STOP” to any message you receive, or by contacting us directly at admin@rootedtherapycenter.com or by
calling (248) 781-0981.
*** We have one month to respond to you regarding any request you make. If you would like to
exercise any of these rights, please contact us at our provided contact information